Installation & Repair Services

At Okotoks HC Pharmacy, we understand how important it is for individuals to feel safe, comfortable, and independent in their own homes. That’s why we offer expert repair and installation services for a wide range of home healthcare products, including mobility aids, bathroom safety equipment, and hospital beds.

Mobility Aids: Repair & Installation

Mobility aids are essential tools for many people, and when they stop working, it can make everyday tasks difficult. We offer professional repair and installation services for a variety of mobility aids, including:

Wheelchairs

Power Scooters

Walkers and Rollators

Lift Chairs

Our technicians are skilled at diagnosing and fixing any issues with your mobility equipment, from electrical problems to mechanical malfunctions. If you need a new mobility device, we can also assist with installation, ensuring it’s set up and adjusted to meet your needs for maximum comfort and functionality.

Bathroom Safety Equipment: Repair & Installation

The bathroom can be a challenging space, particularly for those with limited mobility. Our bathroom safety equipment repair and installation services ensure you can navigate your bathroom safely and confidently. We offer services for:

Grab Bars

Shower Chairs & Benches

Toilet Risers & Safety Frames

Bathtub Safety Equipment

We’ll make sure that your safety equipment is properly installed, securely anchored, and working as intended to give you the peace of mind you deserve. If your equipment is in need of repairs, we’ll assess the issue and provide prompt solutions, so you don’t have to worry about a thing.

Hospital Beds: Repair & Installation

Hospital beds are a critical part of home healthcare for those recovering from surgery or managing chronic conditions. Our team offers reliable hospital bed repair and installation services to ensure these beds function properly and provide maximum comfort. We handle:

Adjustable Beds

Bed Rails & Accessories

Pressure Relief Mattresses

If your hospital bed is malfunctioning, we’ll diagnose and repair it quickly so that you can continue your recovery or caregiving with minimal disruption. Our team can also install new hospital beds, making sure they are set up correctly for optimal use and safety.

 Please review the following policy for details regarding our services, charges, and warranty coverage.

1. Service Request & Quotation:

• For repair and installation requests, please contact us directly to schedule an appointment.
• We will provide a detailed quote for services before any work is carried out. This ensures that you are fully informed of all costs involved—no surprises!
• Charges for repair and installation services may apply unless the equipment is covered by the manufacturer’s warranty.

2. Warranty Coverage:

• If your equipment is still covered by the manufacturer’s warranty, repairs or installations may be fully or partially covered.
• We recommend checking your warranty details to confirm the extent of coverage.
• In cases where the warranty applies, we will assist in coordinating with the manufacturer to resolve any issues.

3. Charges & Fees:

• If your equipment is no longer covered by a manufacturer’s warranty or does not fall under warranty repair, standard service charges will apply.
• Charges for repair or installation services will depend on the nature of the work required. Our technician will provide a clear, upfront quote for your approval before any services are performed.

4. Payment & Billing:

• Payments are due upon completion of services, and we accept various forms of payment, including credit/debit cards.
• If any additional parts or materials are required during the service, we will inform you beforehand and include those costs in the final quote.

Why Choose Us?

• Experienced Technicians: Our technicians are highly trained and experienced in working with home healthcare equipment.
• Fast & Reliable Service: We understand that you rely on this equipment for your daily needs. We prioritize fast response times and reliable service to minimize any disruptions.
• Personalized Solutions: We take the time to understand your unique needs and offer personalized recommendations and services.
• Affordable Pricing: We offer competitive and transparent pricing for all repair and installation services.

Get in Touch

If you need repair or installation services for mobility aids, bathroom safety equipment, or hospital beds, Okotoks HC Pharmacy is here to help. Contact us today to schedule a consultation or to learn more about how we can assist you in maintaining your home health care equipment.

Stay safe, stay independent, and let us handle the repairs and installations so you can focus on what matters most.